The Situation
A family discovered after death that several important documents were missing:
The updated will
Property valuations
Insurance details
Statements for a small investment account
A written note explaining why one child received a smaller share
Because documents were stored in multiple places — home drawers, a solicitor's email, and a misplaced USB stick — the executors spent weeks trying to piece everything together. This caused:
Delays
Arguments between siblings
A challenge about "what the deceased really wanted"
Additional legal fees
How Executor Hub Would Have Helped
Executor Hub removes the risk of missing information by providing:
A single, secure digital vault for wills, trusts, LPAs, financial statements and notes
Annual review prompts to ensure everything is up to date
A place to store explanations, letters, and videos expressing personal wishes
A structured checklist preventing steps being forgotten
Outcome if Executor Hub Was Used
All documents and explanations would have been stored in one place and verified before death, meaning:
✔ No confusion
✔ No suspicion
✔ No arguments
✔ No delays
✔ No solicitor fees to "figure out" what happened
Executor Hub brings clarity and certainty — reducing avoidable mistakes that often lead to estate disputes.